1. Understand Your Needs

   • Assess the type of goods you are shipping (perishable, fragile, large, etc.).
   • Determine the urgency of delivery.

2. Compare Rates

   • Request quotes from multiple air freight providers.
   • Look out for hidden fees and surcharges.

3. Service Reputation

   • Research the airline or freight forwarder's reputation.
   • Read reviews and check ratings for reliability and customer service.

4. Transit Time

   • Review the estimated transit times offered by various providers.
   • Take into account potential delays or customs clearance times.

5. Insurance Options

   • Verify what insurance coverage is provided.
   • Consider purchasing additional coverage for valuable shipments.

6. Customs Clearance

   • Ensure the provider offers customs clearance assistance.
   • Check for any additional customs-related fees.

7. Tracking Capabilities

   • Inquire about real-time tracking options.
   • Ensure you can monitor your shipment throughout its journey.

8. Network Coverage

   • Confirm the air freight service covers all necessary destinations.
   • Check if they partner with local carriers for last-mile delivery.

9. Packaging Requirements

   • Understand the packaging standards required by the airline.
   • Ensure your goods are properly packaged to mitigate damage.

10. Customer Support

    • Evaluate the quality of customer support offered.
    • Check availability of contact methods (phone, email, chat).

11. Flexibility and Options

    • Look for options like express and standard shipping.
    • Ensure the provider can accommodate changes in your shipping schedule.

12. Sustainability Practices

    • Inquire about the provider’s commitment to sustainable practices.
    • Consider environmentally-friendly shipping options if important to your business.

By following these tips, you can better navigate the air freight landscape to find a service that meets your shipping needs efficiently and effectively.