Quality of Work

• Check samples of previous embroidery projects to assess stitching quality and detail.

Material Compatibility

• Ensure the chosen fabric or garment is suitable for embroidery; some materials may not hold stitches well.

Design Flexibility

• Verify if the service can accommodate custom designs and the types of files they accept (e.g., .DST, .EMB).

Digitizing Capabilities

• If you're providing artwork, ensure the service can digitize it properly for embroidery.

Color Matching

• Inquire about thread color options and whether they can match specific colors accurately.

Production Time

• Ask about turnaround times, especially if you have a deadline for your project.

Minimum Order Quantities

• Be aware of any minimum order requirements, especially if you only need a small quantity.

Pricing Structure

• Understand how pricing works (per stitch, per item, etc.) and get estimates for your project.

Customer Reviews

• Look at customer testimonials or reviews to gauge satisfaction and reliability.

Communication

• Ensure the service is responsive and willing to answer any questions or address concerns.

Embroidery Techniques

• Familiarize yourself with different embroidery techniques (e.g., flat embroidery, 3D puff, or appliqué) to choose the best option for your project.

Location and Shipping

• Consider whether they are local or if you will need to pay for shipping and handling.

Post-Embroidery Services

• Check if they offer additional services like garment branding or quality checks after the embroidery is completed.

Proof Approval

• Confirm if they provide a proof or sample before starting the final order, allowing for any necessary adjustments.

Sustainability Practices

• If this is important to you, inquire about their sustainable practices regarding materials and production methods.